Privacy notice
Privacy Policy
Al Thamin Technologies, based in Dubai, United Arab Emirates, is committed to protecting the privacy of every customer who shops for digital signage displays, LED video walls, interactive kiosks, and digital menu boards through store.althamin.ae. This notice explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you browse or purchase from our online store, we may collect the following information:
- Contact details — your name, company name, email address, phone number, and billing or delivery address within the UAE or the Middle East.
- Order information — the products you purchase, order history, and delivery or installation preferences.
- Payment information — processed securely through trusted, PCI-compliant payment gateways. We do not store your full card details on our servers.
- Technical data — device type, browser, IP address, and website usage collected through cookies and analytics tools.
How We Use Your Information
- To process and deliver your orders across Dubai, the UAE, and the wider Middle East.
- To arrange installation, technical support, and after-sales service for your digital signage products.
- To communicate order updates, delivery notifications, and service confirmations.
- To improve our website, product range, and customer experience.
- To send offers, product news, and promotions — only if you have opted in, and you may unsubscribe at any time.
Sharing of Information
We never sell or rent your personal information. We share data only where necessary to serve you:
- Delivery partners — trusted couriers and logistics providers handling shipments within the UAE and internationally.
- Payment providers — secure gateways that process your transactions.
- Installation teams — our authorized technicians when on-site digital signage installation is included with your order.
- Legal authorities — only when required by UAE law or a valid legal request.
Cookies & Analytics
- Our store uses cookies to keep your shopping cart active, remember preferences, and provide a smooth checkout experience.
- Analytics cookies help us understand how visitors from Dubai, the UAE, and the region use our website so we can improve it.
- You can manage or disable cookies through your browser settings, though some store features may not function fully without them.
Data Security & Retention
- We use industry-standard security measures, including SSL encryption, to protect your personal information.
- Access to customer data is limited to authorized personnel who need it to fulfil your orders and support requests.
- We retain personal data only as long as necessary for the purposes described in this policy or as required by UAE law.
Your Rights
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data, where legally permissible.
- Opt out of marketing communications at any time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The latest version will always be published on this page, and significant changes will be highlighted.
Last updated: July 2026
Questions About Your Privacy?
If you have any questions about this policy or how your data is handled for your digital signage order in Dubai, the UAE, or the Middle East, our team is here to help.
Contact Support